1. Introduction
1.1 Acceptance of Terms: By using www.outboxnutrition.com, you agree to comply with and be bound by these terms and conditions.
1.2 Amendments: The Outbox Nutrition reserves the right to amend these terms at any time.
2. User Accounts
2.1 Registration: Users may be required to create an account to access certain features.
2.2 Accuracy of Information: Users are responsible for providing accurate and up-to-date information during registration.
3. Orders and Payments
3.1 Product Information: The Outbox Nutrition provides accurate and updated information about products and prices. Pictures displayed on the website may vary according to the edition of the product from the company and the monitor, desktop, and laptop.
3.2 Order Acceptance: Orders are subject to acceptance by the website, and the website reserves the right to cancel or limit quantities or change the flavour according to the customer acceptance.
3.3 Payment: Users agree to pay the full amount for products and any applicable taxes and shipping fees.
4. Shipping and Delivery
4.1 Shipping: The Outbox Nutrition will make reasonable efforts to ship orders promptly. Delivery times may vary.
4.2 Returns and Refunds: Information about returns and refunds is outlined in a separate policy.
5. Intellectual Property
5.1 Ownership: All content on the website, including text, images, and logos, is the property of the website and protected by intellectual property laws.
5.2 Limited License: Users are granted a limited, non-exclusive, and revocable license to access and use the website for personal use.
6. Privacy Policy
6.1 Collection of Information: The website collects and uses personal information in accordance with its privacy policy.
7. Limitation of Liability
7.1 Disclaimer: The website is not liable for any direct, indirect, incidental, or consequential damages arising from the use of its services or products.
8. Governing Law and Dispute Resolution
8.1 Jurisdiction: These terms are governed by the laws of India.
8.2 Dispute Resolution: Any disputes will be resolved through arbitration or other mutually agreed-upon means.
9. Miscellaneous
9.1 Severability: If any provision of these terms is found to be invalid, the remaining provisions will continue to be enforceable.
9.2 Waiver: Failure to enforce any provision does not waive the right to enforce it later.
By using the website, users acknowledge that they have read, understood, and agreed to these terms and conditions. It is advisable to seek legal advice to ensure that the terms are compliant with applicable laws and regulations.
Return and Refund Policy:
1. Returns
1.1 Eligibility: To be eligible for a return, the item must be unused, in its original packaging, we require a unboxing video and in the same condition as received.
1.2 Time Frame: Customers have 3 days from the date of purchase to initiate a return.
1.3 Return Process:
1.4 Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part (ONLY IF THE SEAL ON THE PRODUCT IS BROKEN)
2. Refunds
2.1 Refund Eligibility: Once the returned item is received and inspected, we will notify the customer of the approval or rejection of the refund.
2.2 Refund Process: If approved, the refund will be processed, and a credit will be automatically applied to the original method of payment within 7 business days.
3. Exchanges
3.1 Product Exchange: We do not offer direct exchanges. Customers can return the original item and place a new order for the desired product.
4. Damaged or Defective Items
4.1 Reporting: Customers must report any damaged or defective items within 3 days of receiving the order.
4.2 Resolution: We will replace or refund the item, including any shipping costs incurred.
5. Cancellations
5.1 Cancellation Policy: Customers can cancel an order within 24 hours of placing it. Once the order has been processed or shipped, the regular return policy applies.
6. Contact Information
6.1 Customer Support: For any questions regarding returns, refunds, or other inquiries, please contact our customer support team outboxnutrition@gmail.com / +91 90423 13976.
7. Changes to the Policy
7.1 Modification: We reserve the right to update or modify this return and refund policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
By making a purchase on our website, customers acknowledge and agree to this return and refund policy.
Privacy Policy:
1. Overview
1.1 Introduction: This privacy policy outlines how Outbox Nutrition collects, uses, discloses, and protects the personal information of users on our e-commerce website.
1.2 Consent: By using our website, you consent to the terms outlined in this privacy policy.
2. Information We Collect
2.1 Personal Information: We may collect personal information such as name, address, email, phone number, and payment details when you make a purchase or create an account.
2.2 Usage Data: We may collect information about how you browse our website, including pages visited, time spent, and other analytics data.
2.3 Cookies: We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.
3. How We Use Your Information
3.1 Order Processing: We use personal information to process and fulfil orders, communicate with customers, and provide support.
3.2 Marketing: With your consent, we may send promotional emails about new products, special offers, or other updates. You can opt-out at any time.
3.3 Analytics: We use analytics tools to analyse user behaviour and improve our website's performance.
4. Information Sharing
4.1 Third-Party Service Providers: We may share personal information with third-party service providers to facilitate order processing, shipping, and other business operations.
4.2 Legal Requirements: We may disclose personal information when required by law or to protect our rights.
5. Data Security
5.1 Security Measures: We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
6.1 Access and Correction: You have the right to access, correct, or delete your personal information. Contact us at [contact email/phone] to make such requests.
7. Changes to the Privacy Policy
7.1 Updates: We reserve the right to update or modify this privacy policy at any time. Changes will be effective immediately upon posting on the website.
9. Contact Information
9.1 Questions: For any questions or concerns regarding this privacy policy, please contact us at outboxnutrition@gmail.com / +91 90423 13976.
By using our website, you acknowledge and agree to the terms outlined in this privacy policy.
